Privacy Policy
Last updated: January 2025
Overview
clawd.cloud ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our managed Clawdbot hosting service.
Information We Collect
- Account Information: Email address and payment details when you subscribe.
- Usage Data: Message counts, token usage, and service metrics for billing and monitoring.
- Conversation Data: Messages processed through your Clawdbot instance are stored encrypted.
How We Use Your Data
- To provide and maintain the clawd.cloud service
- To process payments and manage subscriptions
- To monitor service health and prevent abuse
- To communicate service updates and support
Data Security
Your data is encrypted in transit (TLS) and at rest. Each user gets an isolated instance. We do not train AI models on your conversations or share your data with third parties except as required to provide the service (e.g., API providers you configure).
Data Retention
We retain your data while your account is active. You can request deletion of your data at any time by contacting us. Upon account termination, your data is deleted within 30 days.
Your Rights
You have the right to access, correct, or delete your personal data. Contact us at [email protected] for any privacy-related requests.
Contact
For questions about this privacy policy, contact us at [email protected]